Privacy Policy for Lake Breeze Air Conditioning and Heating

Effective Date: 11/1/2024

1. Introduction

Welcome to Lake Breeze Air Conditioning and Heating. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

• We may collect and process the following data about you:
  
• Personal Information: This includes your name, address, phone number, email address, and payment information.
  
• Service Information: Details about the services you request or purchase, including service history and preferences.\
  
• Usage Data: Information about your interactions with our website, such as IP address, browser type, operating system, referring URLs, and pages visited.
• Communication Data: Records of your correspondence with us, including emails, phone calls, and messages.

3. How We Use Your Information

We use the information we collect in the following ways:

• Service Delivery: To provide, maintain, and improve our services, including scheduling appointments, performing installations, and conducting maintenance.
  
• Customer Support: To respond to your inquiries, provide technical support, and address any issues you may have.
  
• Communication: To send you updates, promotional offers, and other information related to our services. You can opt-out of receiving marketing communications at any time.
  
• Billing and Payments: To process payments, manage your account, and send you invoices and payment reminders.
  
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Information Sharing and Disclosure

• We do not sell or rent your personal information to third parties. We may share your information with:
  
• Service Providers: Third-party vendors who assist us in providing our services, such as payment processors, IT service providers, and marketing agencies. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  
• Legal Authorities: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Lake Breeze Air Conditioning and Heating, our customers, or others.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption, access controls, and secure data storage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain legal requirements.
• Restriction: You can request that we restrict the processing of your personal information under certain circumstances.
• Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: You can object to the processing of your personal information for direct marketing purposes.

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit a website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our services after such changes constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Lake Breeze Air Conditioning and Heating

34628 S Haines Creek Road, Leesburg, FL 34788

352-460-6835